CaribMall is an online shopping platform similar to Amazon, and Alibaba serving the Caribbean market. We offer a wide range of international, local and Caribbean manufactured products across various categories for convenient shopping.

Absolutely! We strive to ensure a trustworthy shopping experience. All of our sellers go through a verification process, and we encourage shoppers to read seller ratings and reviews before making a purchase.

Searching for products is easy! You can use the search bar located at the top of our website to enter keywords or browse through different categories. Additionally, by selecting the currency of the country you want to source products from to find what you are looking for.

CaribMall accepts a variety of payment methods, including all major credit and debit cards, and you can pay from your wallet Balance. Ultimately each seller on Caribmall sets their preferred payment methods even Cash On Delivery but rest assure    are continuously working to add more local payment options to better serve our Caribbean community.

Delivery times can vary depending on the seller and the product’s location. We encourage you to check the estimated delivery time mentioned on each product’s page. Please note that some sellers may offer faster shipping options for an additional fee.

Yes, there may be shipping restrictions for specific products due to legal regulations or import/export restrictions. It’s important to review the product details and shipping policies provided by the seller to ensure compliance with local laws.

Yes, most sellers on CaribMall offer return and exchange policies. The specific details can vary, so it’s important to review the seller’s policy on the product page. If you encounter any issues, our customer support team is here to assist you.

Once your order is confirmed, you will receive a tracking number, you can use this tracking number to monitor the progress of your order. Simply visit the Order section in your CaribMall account and the Total Orders will be displayed on your dashboard, there you can track orders.

The product price displayed on CaribMall generally only represents the item cost, applicable taxes, and shipping fees will be displayed at checkout. However, some sellers may have pickup locations so this will eliminate delivery charges. Please review the seller’s policies to check if there are any additional fees or charges associated with your order.

If you have any questions or need assistance, our customer support team is available to help. You can reach out to us through the “Support Desk” Chat feature in your customer dashboard, and we’ll respond to your inquiry as soon as possible.